Privacy Policy

My Creative Camp operates this website and store. This Privacy Policy explains how we collect, use and share your personal information when you visit mycreativecamp.com, buy from us, or contact us (together, the Services). By using the Services you confirm that you have read this policy. If it conflicts with our Terms of Service, this Privacy Policy controls how your personal information is handled.

Depending on how you use the Services, we may collect:

• Contact details such as your name, email, phone number, billing and shipping address
• Payment details such as the form of payment and transaction information. Card payments are handled by our payment providers.
• Account information such as your login and preferences
• Order information such as items you view, add to your cart, buy, return or cancel
• Messages to us such as support requests and forms you send
• Device and usage information such as your IP address, browser, and how you move around our website

We collect this information from you directly, automatically through cookies and similar tools, and from service providers and partners who help us run the store.

• To provide the Services: process payments, fulfil and ship orders, handle returns and exchanges, and manage your account
• To improve your experience: remember your preferences and recommend products related to what you like
• To market to you: send promotional emails or messages and show you relevant ads, where the law allows
• To keep things safe: prevent fraud and protect our website and customers
• To talk with you: answer questions and provide customer support
• To meet legal duties: follow the law and respond to valid legal requests

We share personal information only when needed, for example with:

• Shopify and other service providers who help us with payments, shipping, email, analytics, cloud storage and customer support
• marketing and affiliate partners who help us promote My Creative Camp, under their own privacy notices
• third parties when you ask us to, for example a carrier that delivers your order
• authorities or other parties when the law requires it, or to protect our rights, customers and website
• a buyer or partner if our business is merged, sold or reorganised

We and our partners use cookies and similar technologies to keep your cart working, remember your settings, understand how our website is used and show relevant ads. You can control cookies in your browser settings, but parts of the store may not work properly without them.

If you visit with the Global Privacy Control signal turned on, we treat it as a request to opt out of the sale or sharing of your information for that browser, where the law applies. We do not respond to other Do Not Track signals.

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or limit how we use it, and to opt out of the sale or sharing of your information for targeted advertising.

• To opt out of targeted advertising, use our Your Privacy Choices page.
• To stop marketing emails, click unsubscribe in any email. We may still send order and account messages.
• To use any other right, email hello@mycreativecamp.com. We may need to verify your identity first, and you will not be treated differently for using your rights.

The Services are not meant for children, and we do not knowingly collect personal information from children under the age of majority where they live. If you believe a child has given us their information, please contact us and we will delete it.

We use reasonable measures to protect your information, but no website or transmission method is completely secure, so please avoid sending sensitive details by email. We keep your information only as long as we need it to run your account, provide the Services, follow the law, settle disputes and enforce our policies.

Our store is hosted by Shopify, which collects and processes information about how you use it. Your information may be stored or processed in countries other than where you live. Learn more in the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the date at the bottom.

If you have questions about this Privacy Policy or want to use your privacy rights, please email us at hello@mycreativecamp.com or use our Contact page. My Creative Camp is the data controller of your personal information.